People First Property Solutions LLC (“People First Property Solutions,” “we,” “us,” or “our”) provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use, and disclosure of personal information received from users of https://www.webuycarolinas.com (the “Site”).

1. Information We Collect

Our primary goals in collecting personal information are to provide and improve our services, to communicate with you, and to manage your user experience.

Information you provide: when you submit a form, we collect your name, email address, mobile phone number, property address, and any details you choose to share about your property.
Consent records: if you check an SMS consent box, we record the consent text you agreed to, the date and time, the page where you agreed, and your IP address.
Log data: like most websites, we collect information your browser sends, such as IP address, browser type, and pages visited, to monitor and analyze Site traffic.
Cookies: we use cookies and similar technologies to improve Site functionality and understand how you interact with our services.

2. How We Use Your Information

To respond to your inquiry and prepare an offer on your property
To schedule appointments and keep you updated on your transaction
To send text messages, only if you checked the SMS consent box
To keep records of the consent you provided and when you provided it
To improve our Site and services

3. SMS Text Messaging

Our website forms include one optional SMS consent checkbox. It is never pre-checked and is not required to submit a form or to receive an offer. If you check it, you agree to the following:

“By checking this box, I consent to receive SMS text messages from People First Property Solutions at the phone number provided, regarding my property inquiry, appointment confirmations, transaction updates, and home-buying offers. Consent is not a condition of any purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.”

Message frequency varies. Msg & data rates may apply. Consent to receive text messages is not a condition of any purchase or service. No SMS is sent unless you check the box.

We do not sell, rent, or share your mobile information or phone numbers with third parties for marketing or promotional purposes, and text messaging originator opt-in data and consent are never shared with any third party.

Opt out: reply STOP to any message to opt out at any time. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you opt out, you will receive one confirmation message and no further texts.

Help: reply HELP to any message, or contact us at info@pfpsolutions.us or (980) 201-4911.

We use a messaging service provider solely to deliver these messages on our behalf. That provider processes your number only to transmit our messages and is not permitted to use it for its own marketing.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share information only in these limited cases:

Service providers: we use providers to perform functions such as website hosting, customer relationship management, and message delivery. They may access your information only to perform these tasks for us and may not use it for any other purpose. This never includes text messaging opt-in data or consent, which is not shared with any third party.
Transaction parties: if you choose to sell your property to us, we share the details needed to complete the sale with the closing attorney and title company.
Legal compliance: we may disclose information if required by law or subpoena, or if we believe it is necessary to protect the safety of the public or the integrity of our Site.
Business transfers: if People First Property Solutions is involved in a merger or acquisition, your personal data may be transferred. You will be notified of any such change, and the SMS opt-in protections above remain in effect for any successor.

5. Data Retention

We keep your information for as long as needed to respond to your inquiry, complete any transaction, maintain required business and consent records, and comply with the law.

6. Your Rights and Choices

You may opt out of marketing email at any time using the unsubscribe link in any email, and out of text messages by replying STOP. You may contact us at any time to request access to, correction of, or deletion of your personal information.

7. International Visitors

Our services are intended for property owners in the United States. If you visit from outside the United States, your information will be transferred to and processed in the United States.

8. Security

We use administrative, physical, and electronic measures designed to protect your information from unauthorized access.

9. Children’s Privacy

This Site is not directed to anyone under 18, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date above.

11. Contact Us

People First Property Solutions LLC
Charlotte, NC
info@pfpsolutions.us
(980) 201-4911